Excellent Client and Customer Service is something I feel really passionate about. In fact, I would go one step further and say it isn’t about “Service” it is about “Caring”.
Excellent Client and Customer Service is something I feel really passionate about. In fact, I would go one step further and say it isn’t about “Service” it is about “Caring”.
I have a real interest in football.
Having spent my childhood in Liverpool it would be hard not to! I love the excitement, atmosphere, passion and buzz that it generates. Recently I have been enjoying the World Cup excitement with my family. Even with England (my home country) having a dismal start and Ireland (my adopted country) not even in it at all, it is already getting very exciting.
It doesn’t sit well with me when people tell me I am lucky.
The sort of things it would seem people think class me as lucky are that I only work the hours I choose, my business operates around my family life, we live in a stunningly beautiful part of the world (we moved from the UK to Ireland to live in 2006) and so on.
Mindset is a huge factor in Success in all areas of life.
So it is important to surround yourself with people, books and resources that support you in creating and maintaining the mindset that will help you achieve the success that you want for yourself – whether that be in business, relationships, lifestyle or your family life.
Many people are often so afraid of taking a risk that they chose to do nothing and stay stuck. The problem with that is:
The pain of doing nothing and staying stuck is often more than the pain of taking the risk
Another common problem is people confusing gambling with taking a risk. To help address both these points here are:
10 important things to remember when taking risks:
Whether you love taking risks or avoid it like the plague, you can’t get away from this simple fact:
You have to take risks to achieve the success you want for yourself
Here is why:
* to create a new level of success you have to do something new and different
* that means making change
* making change involves…..TAKING A RISK
Taking risks – do you love it? Do you avoid it at all costs?
Whatever your approach to risk taking, like it or not, it is an essential element of achieving success.
In this 3 part mini series we are going to explore risk taking. In part two, we will look at why taking risks is essential for success. In part three we will look at the do’s, don’ts and tips when taking risks.
So, to get in the spirit of the theme, I am going to take a risk.
Are you running a business from home, trying to do everything yourself?
Do you just think of it as one of the aspects that goes with the territory of being a sole trader and the only consequence is feeling a bit isolated, lonely and unsupported from time to time?
If you answered “yes” to either of these questions then it’s time for a re-think. You need to find a way to cure your Lone Ranger Syndrome quick, because it is a lot more serious than just leading to isolation and having to do everything yourself.
There is only one obstacle to success. Yes, only one -YOU! Let me explain:
The confusion over business obstacles
Most people confuse day to day circumstances and situations as obstacles and setbacks. They aren’t. They are just things to be dealt with. They only become obstacles and setbacks when we apply that label to them. I am talking about things like not enough clients, not enough hours in the day to get things done and so on. Stop seeing circumstances and situations as obstacles and setbacks. They aren’t, you have just been conditioned to think that they are. They are just part of the normal ebb and flow of business and life.
Even with a really strong business vision, strategy, goals and action plans you are not immune from failing to achieve the success you want. Let me explain why:
